Our 100% guarantee of quality (or your money back!)
At Laithwaite’s, we’re quality-obsessed. And so are the winemakers we buy from. The kind of people who lay awake at night worrying about the next vintage. Which is why we’re so confident that every bottle you try will be as good as it can be. So if you don’t like a wine – even if it’s simply not to your taste – we’ll give you a full refund and help you find something that’s more for you.
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Only 14 companies in the UK have ever won a Distinction from the independent Institute of Customer Service ... and we’re proud to be one of them. So when we say we ‘go the extra mile’ for our customers, we really do mean it! And don’t just take our word for it ... thousands of TrustPilot reviews from customers have seen us rated five stars.
Where we began ...
It all started when Tony Laithwaite first borrowed a van, drove to Bordeaux and back, and shared his passion for quality wines with real stories behind them. The rest, as they say, is history ...